Fast, compassionate, transparent.

Hope Forward is a sample organization built around three operating principles: verify the need, protect donor intent, and publish evidence for material decisions and outcomes.

Community campaign planning team

Our principles

  • Verified need

    Qualified partners document scope, eligibility and the evidence required before allocations begin.

  • Dignity and consent

    Campaign stories and records protect privacy, informed consent and the agency of participating communities.

  • Accountable reporting

    Material decisions, changes and outcomes are published with a clear reporting period and evidence source.

Campaign governance roles

  • Campaign owner

    Owns the public goal, approved uses, updates and final reconciliation. Name the accountable person before launch.

  • Approval reviewer

    Reviews eligibility, conflicts, material changes and disbursements against the published policy.

  • Evidence custodian

    Maintains source records, consent and the reporting trail behind public claims.

Controls to define before launch

Replace these framework labels with the organization's approved policy and accountable owners.

1
Eligibility
2
Approval
3
Disbursement
4
Reporting

Frequently asked questions

Is my donation tax-deductible?
Tax treatment depends on the organization, donor and jurisdiction. Publish the organization's verified status and direct donors to qualified guidance before launch.
How will my gift be used?
The campaign should publish approved allocation categories, eligibility criteria and its process for material scope changes.
Can I give on a recurring basis?
Yes. The live donation form supports one-time and recurring gifts when recurring donations are enabled for the merchant.
How are decisions reviewed?
Name the accountable campaign owner and reviewer, then publish how conflicts, disbursements and material changes are approved.
When will updates be published?
State a reporting cadence and publish dated updates that distinguish completed work, work in progress and unresolved needs.

Get in touch

Questions about the campaign, eligibility, partnerships or donor records? Send a message to the merchant-owned campaign team.